Systematic Review of Strategic Business Administration Practices for Driving Operational Excellence in IT-Driven Firms. International Journal of Scientific Research in Science and Technology, [S. l.], v. 11, n. 5, p. 680–700, 2024. Disponível em: https://www.ijsrst.com/index.php/home/article/view/IJSRST52310375. Acesso em: 11 aug. 2025.